Thomas Samer | Founder of eloqi.ai
"I've worked in Conversational AI since 2019, first at SAP Conversational AI in the U.S. and then as Product Lead at Cognigy, a market-leading platform. Drawing on this cross-industry experience, I craft voice and chat AI strategies and implementations that deliver measurable business impact. Since founding eloqi.ai in 2024 I have worked with clients across sectors, including an international telecommunications corporation. I handle smaller engagements end to end on my own and bring in a trusted specialist network for larger projects, always remaining your single point of contact."
Based in Germany, working globally
Why Work With Me?
Bringing a unique blend of expertise, flexibility and hands-on experience to every project
Proven Conversational-AI Experience
- 5+ years of hands-on work with voice and chat solutions
- Former Product Lead at Cognigy, a leading Conversational-AI platform
- Project track record with organisations of every size – from tech start-ups to blue-chip corporations
- Seamlessly integrates state-of-the-art technologies such as LLM-based agents into existing processes
Technical Expertise & Vendor Independence
- M.Sc. (St Andrews/UK) & B.Sc. (Hasso Plattner Institute) in Computer Science plus AI Certificate from Stanford University (on campus)
- Practical experience with Cognigy, Kore.ai, Parloa, Voiceflow, Vapi, Twilio, Pipecat, ElevenLabs, NLPearl, Dialogflow, Azure Speech Services, n8n and more
- Certified on Cognigy and Kore.ai, among others
- Vendor-agnostic approach: selecting and integrating the solution that fits best – technically and economically
Business-Focused Analysis & Stakeholder Management
- Background in Business Administration (B.A.) with a focus on measurable business value
- Develops use cases and requirements drawing on product-management expertise
- Experienced stakeholder management across business units, IT and executive level
- Aligns interests, creates sound decision bases and drives projects forward
End-to-End Ownership with a Scalable Team
- Takes full project responsibility – from strategy through go-live
- Small to large projects can be executed entirely in-house
- Access to a network of specialists for larger or more complex engagements
- Seamless integration into existing teams – as Project Lead, Project Manager, Product Manager, Advisor, Conversation Designer or Agent Developer
Cross-Functional Collaboration
- Familiar with both classic and agile project structures in mid-sized companies and large enterprises
- Clear communication and structured documentation for smooth alignment
- Translates technical detail into decision-ready language
- Goal: transparent decisions and reliable delivery